Refund policy

Last Updated: June 2026

Thank you for shopping at Victory Sportz. We value your satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase or order confirmation is required.

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Clearance or final sale items
  • Customized or personalized products
  • Products marked as non-returnable on the product page

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or bank.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. If you need an exchange, please contact us before returning the item.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it quickly.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item received is defective.
  • The wrong item was shipped.
  • The product was damaged during shipping.

Shipping costs are non-refundable unless otherwise required by law.

Order Cancellations

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

If you have any questions about returns or refunds, please contact us:

VictorySportz.shop

Phone: +1 (785) 551-9746

Email: support@victorysportz.shop

Website: victorysportz.shop

We are committed to providing excellent customer service and will work to resolve any concerns promptly.